Returns Policy

Smudge Art accepts returns of most merchandise within 30 days of your purchase. If you need to return an item, please follow these simple instructions.

  1. Fill out the return form (download here)
  2. Place the return form inside the box along with the returned merchandise
  3. All items need to be unopened, unless damaged when received.
  4. Affix the return address label to outside of the package
  5. Drop your package off at any USPS, UPS, or FedEx facility
  6. Save your tracking number
  7. Once we receive your package, we will process the return within 14 calendar days
  8. Returns will be refunded for the amount paid for the product, including any sales tax if applicable, or the item will be replaced.

The customer is responsible for the initial shipping charges on the order and any return shipping charges.

Please include the following information:

Name
Address
Email
Order#

 

Reason for Return:
  • Damaged/Defective
  • Wrong Hand
  • Other

Send returns to:

Smudge Art

C/O Returns
2432 S Dayton Lakeview Rd
New Carlisle, OH. 45344